Health Care Communication Methods Essay Example for Free

Health Care Communication Methods Essay Customer Service also known as communication, now days almost always involves several people, especially when it involves an elderly loved one. Having an elderly family member is a very sensitive topic believe it or not and although very common is still something that most still do not know how to deal with and do not quite understand. It is hard to have to face that fact that your Grandparents, parents, aunts, uncles, and sometimes siblings are faced with life threatening illnesses such as Alzheimer’s and Dementia and have forgotten who you are along with a host of other things. As an administrator of a Nursing Home you could be faced with many different situations and because patients in a nursing home are sometimes unable to understand or communicate on their own, it is important to have ways to get in contact with several different family members in the event of an emergency. Family members of these elderly patients still have lives of their own and may live in different states or countries even and then in the worst case, you have some patients in Nursing Homes who do not have family members at all. Most of the time there will be a social worker who is responsible for the wellbeing of these patients in this type of situation. There is an enormous misunderstanding of the role of communication services in healthcare. Nursing home administrators act as the patients liaison between staff and doctors, in the event that a Nursing Home receives notification that the organization is being purchased by a national group, and because of new policies to be implemented, many of the patients will be displaced, it is important to know the way to communicate with each individuals family members. Residents have rights and these rights being violated can cause serious issues with the law. Below is a short list of patients’ rights when concerning unfair transfer or discharge. Protection against Unfair Transfer or Discharge: You cant be sent to another nursing home, or made to leave the nursing home, unless any of the  following are true: It is necessary for the welfare, health, or safety of you or others. Your health has declined to the point that the nursing home cant meet your care needs. Your health has improved to the point that nursing home care is no longer necessary. The nursing home hasnt been paid for services you received. The nursing home closes In this scenario it is important that you inform the residents that they are being displaced and that they need to approve the release of their medical information. The best way to do this, since it is concerning medical records, would be privately. HIPAA protects the privacy of individually identifiable health information and if violated you could face jail time and hefty fines so you should use the best communication method that fits the scenario. The best method of communication I thought would be best for this scenario was traditional and electronic communication because they both have some convenience to the residents. The right amount of information and the right information is needed to explain to family members and patients what is happening to this facility. Finding the right laws and rights is what needs to happen to make sure the company is not in violation of that patient. Finding the best way to communicate with each patient and their family is most important when it com es to getting the message across professionally without seeming to disregard their personal concerns. There are advantages and disadvantages of using social media, traditional, and electronic communication .Traditional, the oldest of the three some of the many advantages that tradition communication has is that you are person with the person you are communicating with, which is better because you are getting an immediate reply to whatever it is that you are trying to get. There’s a feeling of community because you’re better able to socialize and interact with one another. We quickly build a bond that sets the foundation for trust and ultimately, lasting business relationships. There are so many different issues that have to be considered when communicating with patients and their family members, in this scenario most likely there will need to be some convincing that this is best for the patient/ their loved ones. Displacing them does not have to be a â€Å"bad thing† it all depends on how it is presented to them and their reaction to the initial breaking of the news. It is important that the administrator has found a new facility that offers everything that the patients(s) will need to accommodate them completely. Communication is a part of the process to better the patient’s life and once the patient and/or their family is on board then you pretty much have â€Å"tackled the mountain†. â€Å"Forcing information on people when they are too distraught to understand it or accept it (over informing) may only heighten their stress. Philip Muskin(1998) calls this â€Å"truth dumping† and warns people against it. Health-related Information can be confusing and frightening.† It is best to not provide unnecessary information to the patients and family members, just enough for them to understand completely. (Communication About Health Pg. 196) Being and Administrator means being able to communicate effectively with your patients no matter their mental and health condition and being able to communicate with their family members too. It is important to not â€Å"over-do† anything when communicating because it could cause a reaction you don’t want to deal with. There are different ways of communicating messages and different tones and as an Administrator in this particular scenario it is important to know what tone of communication to use when letting the patients and their family members know what is going on. It is a good idea to know where the patient will be transferred to and to have a brochure and good information on where the patient is going so that maybe the family member and the patients will be comfortable about the big news. References: 1. Journal Article . (2014, Fall). People living with dementia: components of communication, (Pg.1). 2. . (2005). Communicating About Health Current Issues And Perspectives. Retrieved from, HCS/320 Health Care Communication Strategies website.

Simpleton Kindness :: Values Virtues Kindness Essays, movies

Simpleton Kindness When people go to extremes in the name of selfless kindness, or in the case of Lloyd and Harry from Dumb and Dumber, when people who are motivated by attraction, desperation and kindness, go to extremes, more often then not something good happens in the end. Hollywood has a long standing tradition of lauding the bumbling hero who, though misguided, saves the day with little more than a kind heart and a strong will. Two examples of goodness conquering all are Tommy Boy and Dumb and Dumber. Both movies are highly comical, and play to the worst case scenario in the name of laughs, but underneath the comical exterior, the moral of both stories says, when people attempt to serve others or causes greater than themselves, goodness usually triumphs. After seven years in college, Tommy Callahan, who isn’t exactly the sharpest tool in the shed, finally graduates with a BA. He moves back to Ohio, where his dad owns an Auto Parts company. Despite his ineptitude, because his father owns the company, Tommy gets shot straight to the top of his father’s company. Not long after returning home, Tommy finds out his father is getting remarried. The excitement of having a new family is cut short when Tommy’s father dies of a stroke on his wedding day. Though the death of his Dad is troubling, there is little time to mourn. The family Auto Parts company relied heavily on the salesmanship of Tommy’s father, and without his drive and guidance, the company is in danger of getting bought out by a bigger corporation. With no experience to back him, and an academic past that does more to damage his credibility that establish it, Tommy volunteers to fill his father shoes, â€Å" I know I’m probably not the ans wer you guys are looking for but I feel like I oughta do something.† (Tommy Boy). The board has little confidence in Tommy, but they don’t have a better alternative, so Tommy sets out with the best of intentions, to save his fathers legacy, and the livelihood of his home town. Eventually Tommy succeeds in saving the business, exposing corruption in the process. Unlike Tommy Boy, in Dumb and Dumber, the motives of the main characters are highly mixed. The plot centers around Lloyd and his friend, and trusty side kick named Harry.

Employment Contract Essay

Employment Contract This Employment Agreement is made effective as of June 26th, 2013 and is between Joshua James, Frederick Alan, and Dave Darwin of the Builders Licensing and Training Institute in Grand Rapids, Michigan (referred to as â€Å"the company†) and John Andrews (referred to as â€Å"the employee†). The terms of this AT-WILL Employment Contract are set forth below. Employment. The Company shall employ John Andrews as a building instructor. This employee shall provide to the Company the following services: John Andrews accepts and agrees to such employment, and agrees to be subject to the general supervision, advice, and direction of the owners of the Company. The employee should perform duties that are customarily performed by an employee in this position. The Company shall employ John Andrews at least forty hours a week including holidays. Also, the employee may be required to work weekends and some mandatory overtime every pay period. Best Efforts of Employment. The employee John Andrews agrees to perform to the best of his ability, experience, and talents to perform the duties that may be set forth or expressed by the Company including the implicit terms of this agreement. Ownership of Social Media. Any social media that is used by the employee while under Company time is property of the Company. This includes but is not limited to contacts acquired through the Company examples like addresses, blogs, Twitter, Facebook, Youtube, Linked In, and other social media. Compensation of Employee. As compensation for the services provided by John Andrews under this agreement, the Company will pay John Andrews an annual salary of $50,000 in accordance with the Company’s usual payroll procedures, not including overtime pay which will be based upon the usual hourly rate for such employment. Upon termination of this agreement, payment shall cease, however, John Andrews shall be compensated for periods or partial periods  that occurred prior to the date of termination. Confidentiality After Termination of Employment. The confidentiality of this agreement and information of the company are special and unique assets and need to be protected from improper disclosure. In consideration of this, John Andrews agrees that for a period of two years following termination or removal from the company whether voluntary or involuntary will not directly or indirectly engage in any business competition with the Builders Licensing and Training Insitute. Employee Name ______________________________ Date _________________ Employee Signature _______________________________ Date _________________

Spending Habits - 940 Words

Spending Habits of People: A Good or Bad Thing Bibek Multani Kaplan University Demographics Based on the demographics of people, African Americans usually have 2 shopping carts with canned goods, readymade dinner meals (microwavable), ice cream, frozen pizza, etc. I think the reason for this is because African Americans may not be living the American lifestyle. Every time I go to Wal-Mart I see African Americans like how I described above. For the Latino, families there are a lot of corn chips with salsa, and beans, tacos, etc. Other Demographics include age, and the only people I see at Wal-Mart are college boy and girls shopping, mostly for hot pockets and frozen pizza. Not a lot in the cart except for that much (I think it†¦show more content†¦However, this does not mean it is good for the people and for the planet in fact it might have the opposite effect people want it to have. And most importantly there is another â€Å"America† that people speak of: it is called â€Å"pioneers of organic and permaculture food production†. The goo d news is that other people around the world are listening in on this other â€Å"America†. For example, in China there are people who do not believe the country’s economy should be this way, so they are looking towards new models. One example of a new model is, â€Å"booming new rural reconstruction movement†, this movement integrates features of the old Chinese traditions and lifestyle and communities. This movement can have people working together towards a goal of bettering our economy. Reference Curch M. Lisa (2006). Shopper s Paradise Lost: Shopping by Elderly Adults in the Age of Big Box Businesses. Retrieved from http://www.oneonta.edu/academics/ssr/PDF/Elderly%20Shopping.pdf Hartman Group (2008). Understanding Consumer Culture. Retrieved from http://www.hartman- group.com/hartbeat/understanding-consumer-culture MPG. Marketing hard Times. Retrieved from http://www.marketingpsychology.com/article16hardtimes.htm Wen, J. Dale (2008). A Potential Ally in Fighting Consumerism. Retrieved fromShow MoreRelatedHow Budgeting And Spending Habits1670 Words   |  7 Pageswant to stick their head in the sand but to plan short and long term goals so that he or she is prepared for an unplanned expense or retirement. This paper discusses budgeting and spending habits, loans and borrowing, insurance, stock and mutual fund investments, and retirement planning. Budgeting and spending habits require knowledge. 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